Effective Date: June 25, 2025

Privacy Policy

Voss USA, Inc. (“Voss,” “we,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit VossWaterUSA.com.

1. Information We Collect

We collect the following categories of information:
– Name and email address submitted through contact forms or newsletter sign-ups
– Usage data and online identifiers via cookies and third-party tools, including Google Analytics, Google Ads, Trade Desk, Hotjar, Meta, and Mailchimp

2. How We Use Your Information

We use your information to:
– Respond to inquiries
– Send newsletters (if opted in)
– Analyze site traffic and performance
– Improve user experience and marketing effectiveness

3. Sale or Sharing of Personal Information

Some of our analytics and advertising tools may be considered “selling” or “sharing” of personal information under California’s CPRA. You may opt out of this activity via the “Do Not Sell or Share My Info” link or by contacting us directly.

4. Your Rights

California residents may request access to, deletion of, or opt-out from the sale or sharing of their personal data. To exercise your rights, email us at PrivacyOfficer@vosswater.com.

5. Data Retention

We do not currently apply a fixed data retention schedule but periodically review data for ongoing relevance and business need.

6. Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information, though no system can be guaranteed 100% secure.

7. Children’s Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

8. Governing Law

This Privacy Policy shall be governed by the laws of the State of New York, without regard to its conflict of laws principles.

9. Dispute Resolution – Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to this Privacy Policy or our data practices shall be resolved exclusively through final and binding arbitration in New York, New York, under the rules of the American Arbitration Association (“AAA”), unless otherwise required by applicable law. You may bring qualifying claims in small claims court.

10. Class Action Waiver

To the fullest extent permitted by law, you agree to bring any claims only in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

11. Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact: PrivacyOfficer@vosswater.com